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Healthcare NarrativeTracker Detects Growing Concern about Containing Costs

Keeping Costs Low vs. Rising Costs

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DALLAS & AUSTIN, Texas, July 7, 2010 — The Healthcare NarrativeTracker™ has detected a growing wave of concern throughout the nation about containing rising Healthcare costs. The catalyst stems from the new regulations being now written to implement The Patient Protection and Affordable Care Act. At this point the affordability issue is coalescing around the President Obama’s oft-stated pledge that you can keep current Health Insurance plans if you so choose.  As M.I.T. health economist Jonathan Gruber recently stated, “It’s unclear that companies will want to have the same insurance plan in 2014 that they have in 2010.”

These facts have not gone unnoticed by the public and are considered by many to be a significant turnaround from earlier analyses, where people took at face value the President’s oft-stated words: “If you like your healthcare plan, you’ll be able to keep your healthcare plan, period.” Obama declared in a speech to the American Medical Association last June, “No one will take it away, no matter what.” In fact, the New York Times recently reported that the government calculates that while 70 percent of small-business plans will remain grandfathered in 2011 that number will drop to 34 percent in 2013. Apparently, even the routine changes that occur every year as employers search for better products can be defined as changing the plan enough to obviate the provision that allows you to keep your current insurance, potentially leading to increasing costs for employer and employee alike.

Subsequent analysis of the Internet, blogosphere, the print and electronic media, as well as new social media sources (such as Twitter) has shown that the public is aware of this shift. The results of the Healthcare NarrativeTracker Index™ (NTI™) were reported by OpenConnect, the leading company in event-driven intelligence solutions, and The Global Language Monitor, the media analytics company.

“Policies need to be evaluated by the effect they will have on the cost incurred with their implementation. The economics of healthcare reform need to be based on changes that help pay for themselves rather than make the problem worse. Only by realizing the type of efficiencies that have kept America in the forefront of world economic growth for the past century and a half will we be able to keep costs under current projections. All that is necessary is to summon the courage to make the tough choices ahead,” said Edward M.L. Peters, CEO of OpenConnect and author of The Paid-for Option, which details the methodology that has proven effective in the healthcare industry.

The Healthcare NarrativeTracker has detected rising concern about price increases perceived to be associated with the implementation of yet-to-be written regulations. The public is well-aware of the overall trillion dollar cost of the program, as well as associated costs, such as the so-called ‘Doc Fix’ not directly counted with the Healthcare Reform effort budget.

In the first three months of this year, conversations about keeping the price of insurance low were exceeded by conversations with those concerned about the rising costs of their healthcare by some 40%.

In the same manner, in the first three months of this year, conversations about keeping one’s insurance were surpassed by those about losing their insurance by some 54%. For the first six months of this year, the conversations about keeping one’s insurance were surpassed by those about losing their insurance by some 43% but with volume of the conversations increasing over 11,200%.

In summation, the media discussion resonating throughout the Internet, blogosphere and social media is driving the online discussion and conversations. This is particularly true when such narratives are being driven by articles such as those written by Dr. Marc Siegel who concludes, “the regulations impose a major vise on private insurance, restricting a company’s ability to increase cost sharing (such as coinsurance, deductibles and out-of pocket limits) as well as copayments (“more than the sum of medical inflation plus 15 percentage points or $5 increased by medical inflation”). So it is unlikely that many insurers will be able to remain viable without raising premiums (not restricted by the regulations) or slashing services.”

The NarrativeTracker Index is the first product specifically designed to use social media-based monitoring to better understand the issues driving healthcare reform. Because the Healthcare NTI is based on the national discourse, it provides a real-time, accurate picture of what the public is saying about any topic related to healthcare, at any point in time. In addition to the NTI, the NarrativeTracker Arc™ follows the rise and fall of sub-stories within the main narrative to provide a comprehensive overview of the opinions surrounding a single issue.

The NTI is based on the GLM’s Predictive Quantities Indicator™ (PQI™). The PQI tracks the frequency of words and phrases in global print and electronic media on the Internet, throughout the Blogosphere and other social media outlets as well as accessing proprietary databases. The PQI is a weighted index that factors in long-term trends, short-term changes, momentum, and velocity.

The Healthcare NTI is released monthly. The first analysis completed in May 2010 details the various narratives surrounding Massachusetts Healthcare reform, a healthcare model which has been adopted in the Patient Protection and Affordable Care Act, more commonly known as the national healthcare reform bill.



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NarrativeTracker Analysis Reveals Top Buzzwords in Healthcare Narrative

Top Buzzwords:  Rationing, Out-of-control Spending, Price Controls, Non-sustainable, and Mandate Failure

Dallas and Austin, Texas, May 13, 2010 — In what could presage mounting difficulties for the national healthcare reform roll-out, the top buzzwords associated with the Massachusetts Healthcare Reform ‘narrative’ have been found to be Rationing, Out-of-control-spending, Price Controls, Non-sustainable, and Mandate Failure.   In addition, Gaming the System was the key underlying trend that was discovered.   The results of the Healthcare NarrativeTracker Index™ (NTI™) were reported earlier today by The Global Language Monitor, the media analytics company, and OpenConnect, an innovator in defining and improving process efficiency.

The NTI focused on the unfolding narrative about the Massachusetts Healthcare Reform Law since it is frequently cited as a model for the national legislation.  The analysis was performed to better understand and help clarify the national healthcare reform discourse.

“There is a very good possibility that what we are learning from the Massachusetts Healthcare Reform can be applied directly to the national healthcare reform act,” said Edward ML Peters, CEO of OpenConnect, “And what we are seeing there is a perfect storm of ‘rationing’, out-of-control ‘spending’, ‘price controls’ and ‘unsustainability’ — that have now moved to the forefront of the Massachusetts discussion.”

The top concerns from the on-going narrative concerning Massachusetts Healthcare Reform Law in the immediate aftermath of “The Patient Protection and Affordable Care Act” being signed into law include:

1.  Rationing – Along with related keywords (allocation, etc.) was a strong No.1

2.  Spending Increase – References involving increased spending up 400% for the year

3.  Price Controls — A growing concern; up 1400% for the year

4.  Non-sustainable – Scored 40% higher than ‘sustainable’

5.  Mandate Failure – Experiencing a sustained rise

The NarrativeTracker also found these key underlying trends (nTracker Arc) that are foundational to the main narrative.

1.     The question of quality is supplanted by the issue of ‘fairness’ with fairness being driven by the ‘gaming the system’ arc.

2.     Gaming has come to the fore with stories of individuals abusing (or outsmarting) the system by signing up for healthcare only when a medical procedure is looming.   (In this scenario, the average cost of a month of coverage is $600 while the procedures average about $10,000.)

3.  The mentions of ‘failure’ with the keyword ‘reform’ have been rising steeply, some 240% in the last 60 days.

The analysis was completed in early May 2010.

The NarrativeTracker Index is the first product specifically designed to use social media-based monitoring to better understand the issues driving healthcare reform.  Because the Healthcare NTI is based on the national discourse, it provides a real-time, accurate picture of what the public is saying about any topic related to healthcare, at any point in time.  In addition to the NTI, the nTracker Arc™ follows the rise and fall of sub-stories within the main narrative to provide a comprehensive overview of the opinions surrounding a single issue.

The ‘narrative’ refers to the stream of public opinion captured by blogs and other social media outlets on the Internet.   The rise of the narrative actually renders positions on the issues almost meaningless, since positions now matter less than how they fit into a particular narrative.

The NTI is based on the GLM’s Predictive Quantities Indicator™ (PQI™).  The PQI tracks the frequency of words and phrases in global print and electronic media on the Internet, throughout the Blogosphere and other social media outlets as well as accessing proprietary databases.  The PQI is a weighted index that factors in long-term trends, short-term changes, momentum, and velocity.

The Healthcare NTI will be released on a monthly basis beginning Thursday, May 13, 2010.  The first analysis details the various narratives surrounding Massachusetts Healthcare reform, a healthcare model which has been adopted in the Patient Protection and Affordable Care Act, more commonly known as the national healthcare reform bill.

For more information, call 1.512.901.8836, send email to pauljjpayack@gmail.com, or visit www.LanguageMonitor.com.



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NarrativeTracker

Click Here for the NarrativeTracker Overview

Healthcare NTI™ (NarrativeTracker Index™) is the first social media tracking tool designed to monitor public opinions on healthcare. Because the Healthcare NTI is based on the national (or regional or, even local) discourse – in real time, it provides a more accurate picture of what the public is actually thinking, on any topic, at any point in time.

Click here to go to the OpenConnect NarrativeTracker site.

Press Release:

NarrativeTracker: the First Social Media-based Tracking Tool Announced

NarrativeTracker Index™ to provide policy-makers unbiased public opinion on Healthcare Reform or any other topic.
(Media-Newswire.com) - Dallas and Austin, Texas,  May 12, 2010 – Today, The Global Language Monitor ( GLM ), the media analytics company,  announced the launch of the Healthcare NarrativeTracker Index™ ( NTI™ ), the first product specifically designed to use social media-based monitoring to better understand the issues driving healthcare reform.

Because the Healthcare NTI is based on the national discourse, it provides a real-time, accurate picture of what the public is saying about any topic related to healthcare, at any point in time. In addition to the NTI, the Narrative Tracker Arc™ follows the rise and fall of sub-stories within the main narrative to provide a comprehensive overview of the opinions surrounding a single issue.

The ‘narrative’ refers to the stream of public opinion captured by blogs and other social media outlets on the Internet. The rise of the narrative actually renders positions on the issues almost meaningless, since positions now matter less than how they fit into a particular narrative.

“Just as there are solutions that provide an unprecedented view into a company’s workflows looking for process variations that drive inefficiency and waste, NTI tracks the ‘narrative’ of a subject, as well as projecting future trajectories for the narrative,” said Edward ML Peters,Ph.D.

The result has several advantages over traditional polls:

1 ) Immediacy

2 ) The lack of any bias that tends to creep into traditional polling, e.g., when individuals answer questions with what they think are the ‘correct’ answers rather than their true opinions.

3 ) NTI lets policy and decision makers focus on the true issues driving perceptions and concerns rather than being driven by false and phantom concepts.

In addition, the Narrative Tracker Arc™ follows the rise and fall of sub-stories within the main narrative.

“The goal of influencers, whether it’s the media, advertisers or politicians, is to spin news so that it resonates best with their target audience,” said Paul JJ Payack, President and Chief Word Analyst of GLMNTI is more effective in capturing the true opinion of the public because it tracks unfiltered keywords in Social Media and other sources, rather than how that opinion is interpreted by the news media or by pollsters.”

The NTI is based on the GLM’s Predictive Quantities Indicator™ ( PQI™ ). The PQI tracks the frequency of words and phrases in global print and electronic media on the Internet, throughout the Blogosphere and other social media outlets as well as accessing proprietary databases. The PQI is a weighted index that factors in long-term trends, short-term changes, momentum, and velocity.

The Healthcare NTI will be released on a monthly basis beginning Thursday, May 13, 2010. The first analysis details the various narratives surrounding Massachusetts Healthcare reform, a healthcare model which has been adopted in the Patient Protection and Affordable Care Act, more commonly known as the national healthcare reform bill.

 

About The Global Language Monitor
Austin-Texas-based Global Language Monitor analyzes and catalogues the latest trends in word usage and word choices, and their impact on the various aspects of culture, with a particular emphasis upon Global English.

Since 2003, GLM has launched a number of innovative products and services monitoring the Internet, the Blogosphere, Social Media as well as the Top 25,000 print and electronic media sites.

For more information on NarrativeTracker, call 1.512.801.6823 or send email to PaulJJPayack@gmail.com, or visit www.LanguageMonitor.com.

News Releases

May 13, 2010
NarrativeTracker Provides Unbiased Public Opinion on Healthcare
May 12, 2010
OpenConnect announces first social media tracking tool to monitor public opinions on healthcare

Read What the Media is Saying
May 12, 2010

CNBC.com

OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare NarrativeTracker Index(TM) to Provide Policy-Makers Unbiased Public Opinion on Aspects Related to Healthcare
Austin company gauging health care opinion through Web word tracking
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
OpenConnect Announces First Social Media Tracking Tool to Monitor Public Opinions on Healthcare
Austin company gauging health care opinion through Web word tracking

For More Information Contact:
Paul JJ Payack
pjjp@post.Harvard.edu
512.801.6823



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